The second-hand marketplace Members Express Frustration Over Sizing Modifications

Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.

This online marketplace has updated its sizing categories for women's and children's garments without notifying all shoppers about the modification.

Social Media Reaction

Many shoppers and sellers are posting online stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.

Vinted explained the updated approach better aligns with similar services.

The platform has recommended to examine their items and manually change the size if necessary, resulting in member annoyance.

Measurement Approach Modifications

Previously, the measurements included one number and one letter, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.

User Stories

Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," which is what Vinted now does.

A different member, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she stated.

Required Changes

A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.

Platform Context

The platform boasts over 100 million members, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods after backlash from users.